Processing time

Once your order is placed and payment clears, we start preparing it right away — orders are typically ready to ship within 24–48 hours. To avoid packages sitting in transit over a weekend, we dispatch early in the week (Monday–Wednesday); orders placed later in the week ship the following shipping day.

Shipping speed & delivery

Orders are sent via expedited service and typically arrive within [X] business days of dispatch. Delivery times are estimates and can vary due to carrier delays, weather, or your location. We currently ship within [the continental United States].

Shipping costs

• Orders under $50: a flat $4.99 shipping fee.
• Orders $50 and over: free shipping.

Order tracking

As soon as your order ships, we email you a tracking number (also in your account) so you can follow it to your door. It can take up to 48 hours for the carrier to update tracking after dispatch.

Delivery & address accuracy

Because your order is perishable, please make sure someone is available to receive it and move it to a freezer promptly. Double-check your shipping address at checkout — we can't be responsible for delays, spoilage, or non-delivery caused by an incorrect or incomplete address, or by packages left unattended after delivery.

Delayed, melted, or lost packages

Some surface softening in transit is normal and doesn't affect quality. If your order arrives melted, is significantly delayed, or doesn't arrive at all, contact us within 48 hours with your order number and photos. We'll investigate with the carrier and make it right with a replacement or refund — see our Refund Policy for details.

Questions?

Email contact@missfruttini.com or reach out through our Contact page — we're happy to help.